Gathering Employee Feedback
Employee feedback is essential in order to make a culture that supports employee engagement. The type of feedback you receive from your staff can make a big difference. RETAIN employee engagement surveys ask staff about their satisfaction levels, how likely they are to recommend your location for employment, what they appreciate most in the work environment, and more.
Employee Survey Best Practices
By following these best practices, you’re more likely to gather good-quality employee feedback from your staff:
Encourage your upper management to endorse the survey to your staff.
Take employee feedback seriously. If someone offers suggestions, take them seriously and communicate progress transparently with your staff.
Don’t gather employee feedback quicker than you can process it and make changes. (Don’t survey too frequently.)
Consider using a third-party to administer your surveys. This can help increase employee trust.
If you have promised the survey will be anonymous, honor your promise. Don’t try to connect survey responses with particular employees. This destroys trust with employees.
Request ongoing feedback and open communication with your team throughout the year, not just while you’re surveying.